At Luxus Water, we are committed to providing efficient and reliable shipping services for our valued customers. Our shipping policy outlines important details regarding shipping methods, delivery times, charges, and other related information:
- Shipping Methods: Luxus Water offers standard and expedited shipping options for all orders within our shipping coverage area. The available shipping methods may vary depending on the destination and product availability.
- Delivery Times: The estimated delivery times for standard and expedited shipping are as follows:
- Standard Shipping: Typically takes 5-7 business days for delivery after order processing.
- Expedited Shipping: Delivery is expedited and usually takes 2-3 business days after order processing.
- Order Processing: Orders are processed and prepared for shipment within 1-2 business days after payment confirmation. Customers will receive a shipping confirmation email with tracking information once the order has been dispatched from our warehouse.
- Shipping Coverage: Luxus Water ships to addresses all over India, may vary according to products
- Shipping Charges: Shipping charges are calculated based on the selected shipping method, order weight, delivery destination, and any applicable surcharges. Customers can view the shipping costs during the checkout process before finalizing their order.
- Delivery Partners: Luxus Water partners with reputable shipping carriers to ensure timely and secure delivery of orders. Our shipping partners may vary depending on the shipping method and destination.
- Shipping Restrictions: Some products may have shipping restrictions due to size, weight, or regulatory requirements. Customers will be notified during the checkout process if any shipping restrictions apply to their order.
- Delivery Confirmation: Upon delivery, customers are required to inspect the package for any visible damage or discrepancies. If any issues are found, customers should contact Luxus Water’s customer service immediately for assistance.
- Shipping Updates: Customers can track their order shipment using the provided tracking number on the carrier’s website. Luxus Water also provides order status updates via email to keep customers informed about the shipping progress.
- Shipping Policy Updates: Luxus Water reserves the right to update or modify this shipping policy as needed. Any changes will be communicated to customers through our website or email notifications.
For further inquiries or assistance regarding our shipping policy, customers can contact Luxus Water’s (METSU TECHNOLOGIES PRIVATE LIMITED’s) customer service team.
